This Disclaimer applies to the website https://zumiglobal.amai.run (the "Site") operated by Zumi Global LLC and to the general information, descriptions of Services, and testimonials it contains. It should be read together with our Terms of Use, which govern any actual Engagement, and our Privacy Policy. Where anything in this Disclaimer appears to conflict with a specific, signed scope of work for an actual Engagement, the signed scope of work controls for that Engagement, and this Disclaimer continues to apply to everything else on the Site.
Content on the Site describing our Services, process, and formats is provided for general informational purposes to help a prospective client understand how we work. It is not an offer to provide Services on specific terms, is not a substitute for a written scope of work, and does not create an Engagement or any obligation on the part of Zumi Global until both parties agree to a written scope of work as described in our Terms of Use. Where the Site describes a step of our process, such as discovery, scoping, execution, or review, that description is a general outline of how engagements typically proceed, not a fixed sequence that every Engagement must follow in the same order or on the same timeline.
Browsing the Site, reading its content, or submitting the contact form does not, by itself, create a client relationship, a consulting relationship, or any obligation on the part of Zumi Global. A relationship begins only once a scope of work has been agreed in writing, as described in our Terms of Use.
Nothing on the Site should be read as a promise or guarantee of any specific business outcome, including but not limited to increases in leads, traffic, conversions, revenue, brand awareness, or search ranking. Marketing outcomes depend on factors outside Zumi Global's control, including market conditions, competitive activity, the client's own product, pricing, and execution, budget levels, and the policies and performance of third-party platforms. Past results described in a testimonial or case discussion, where shared, reflect that specific client's own circumstances and are not a prediction of results for any other business. A reasonable prospective client understands that any professional service provider describing its own work will naturally describe it in a favorable light, and we encourage a prospective client to weigh any description on the Site accordingly and to ask direct questions on a discovery call rather than relying solely on marketing copy, including our own.
Testimonials on the Site reflect the individual experience of specific clients, described in general terms without attributing a company name or a numeric result, at the client's preference and to protect client confidentiality. They are shared as illustrations of how an engagement can go, not as a statistical sample, a guarantee, or an endorsement of outcomes for any other business.
Zumi Global provides marketing and business consulting services. Nothing on the Site or provided as part of an Engagement constitutes legal, financial, tax, or accounting advice, and it should not be relied upon as such. Clients should consult their own qualified legal, financial, or tax advisors regarding matters outside the scope of the marketing and consulting Services described in these pages, including the legal or regulatory review of advertising claims, data practices, or contracts.
References on the Site to third-party advertising, social media, CRM, or analytics platforms are for descriptive purposes only, to explain the kinds of platforms we work within. Any trademarks, service marks, or trade names of those third parties belong to their respective owners. Zumi Global is not affiliated with, endorsed by, or sponsored by those platforms unless separately and explicitly stated, and our reference to a platform does not imply any partnership beyond our use of that platform's publicly available advertising or business tools on behalf of clients.
The Site may link to third-party websites for reference or convenience. We do not control and are not responsible for the content, accuracy, or privacy practices of any third-party site. Inclusion of a link does not imply endorsement.
Zumi Global may maintain profiles on third-party social media or professional networking platforms. Content posted there is subject to the same general principles described in this Disclaimer, including Section 3 on marketing results and Section 4 on testimonials, but the platform itself, not Zumi Global, controls the surrounding interface, comment sections, and any third-party content that appears alongside our posts, and we are not responsible for content posted by others on those platforms.
A prospective client should treat the general descriptions on the Site as a starting point for a conversation, not as a complete statement of what a specific engagement will include. Before relying on any description on the Site for a business decision, we encourage a prospective client to confirm the details relevant to its situation on a discovery call and in a written scope of work.
Services described on the Site are offered from the United States to clients located in the United States and Latin America. Advertising, data protection, and consumer protection regulations vary by country and by industry, and a client remains responsible for ensuring that its own marketing activity complies with the laws applicable to its business and its own customers, in addition to the platform policies described in our Terms of Use.
The Site and its general content are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. While we make reasonable efforts to keep the Site accurate and current, we do not warrant that the Site will be error-free, uninterrupted, or fully up to date at all times.
To the fullest extent permitted by law, Zumi Global will not be liable for any loss or damage arising from reliance on general information published on the Site, as distinct from the specific deliverables and obligations described in a signed scope of work, which are governed instead by our Terms of Use.
Descriptions of our process, formats, and typical timelines on the Site are general and illustrative. Actual timelines, scope, and deliverables for a given business are set out in that business's own written scope of work and may differ from the general descriptions on the Site.
We review the Site periodically and aim to keep its descriptions of our Services, formats, and process current. If a change to our practice makes a page inaccurate, we update the page, but we do not guarantee that every change is reflected immediately across all content.
Marketing operations work, including reporting, campaign management, and parts of content production, may involve automation tools and software as part of how Zumi Global delivers Services. The use of such tools does not change the standard described in our Terms of Use: deliverables and recommendations provided to a client are reviewed by a senior operator before they are treated as final, and the use of a tool internally does not, on its own, constitute a guarantee about the outcome the tool or the underlying Service will produce.
Engaging a marketing or consulting service, like any business decision, carries inherent risk. A client remains responsible for its own business decisions, including budget allocation, pricing, and product decisions made in connection with recommendations from Zumi Global, and for weighing those recommendations against its own knowledge of its business and market.
Where the Site or a conversation with Zumi Global personnel references a general example of how an engagement might unfold, such an example is illustrative of a typical process and is not a specific case study, a warranty of a similar experience, or a promise that a future engagement will follow the same path, since every business's starting point and market conditions differ.
Advertising platforms, search algorithms, and applicable regulations change over time, sometimes without advance notice. General descriptions of channels, tactics, or platform behavior on the Site reflect our understanding at the time they are written and may become outdated as platforms and regulations evolve. Recommendations given during an actual Engagement are based on the platform behavior and regulatory environment understood at the time of that Engagement, not on the general descriptions published on the Site.
The Sprint, Retainer, and Fractional lead formats described on the Site are general descriptions of how engagements are typically structured. The specific scope, deliverables, timeline, and fees for any actual Engagement are set out in that Engagement's own written scope of work, which may include terms that differ from the general description on the Site where appropriate for that business.
Where the Site or a third-party page references outside recognition, a review, or a mention of Zumi Global, such a reference reflects a specific, individual source at a specific point in time and is not verified by an independent third party unless expressly stated, and is not a guarantee of similar recognition, treatment, or results for any other business.
Screenshots, mockups, or visual examples that may appear on the Site or in a proposal are provided to illustrate a type of deliverable or a way of presenting information, and specific colors, layouts, or platform interfaces shown may not exactly match what is ultimately delivered in an Engagement or how a third-party platform's interface looks at the time work is performed, since platform interfaces change on their own schedule.
Where the Site references general industry information, such as a common understanding of how a channel or platform behaves, that information reflects our own professional understanding at the time of writing and is offered for general context, not as a cited, verified statistic. A prospective client should treat any specific figure discussed in a proposal or scope of work, rather than a general statement on the Site, as the operative reference for that Engagement.
If any provision of this Disclaimer is found unenforceable under applicable law, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full effect, consistent with the severability provision in our Terms of Use.
We may update this Disclaimer from time to time. We will post the updated version on the Site with a new effective date.
Questions about this Disclaimer can be sent to the address below.